Fena Support
We're here to help you with any questions about your account, subscriptions, or data.
Contact Support
If you need assistance, please contact us at:
We aim to respond to all support requests within a reasonable timeframe.
Subscriptions & Billing
Fena offers optional subscription plans: Impact (billed monthly), Impact Plus (billed yearly), and Max Impact (billed yearly).
- iOS users subscribe via their Apple ID using Apple In-App Purchases.
- Android users subscribe via their Google account using Google Play Billing.
All billing, renewals, cancellations, and refund requests must be managed directly through the Apple App Store or Google Play Store, according to their respective policies.
Account & Data Deletion Requests
You may delete your account directly within the app at any time.
If you would like to request the deletion of your account and all associated personal data, you may submit a request by email.
Upon verification of your request, we will permanently delete your personal data from our active systems in accordance with applicable data protection laws.
Privacy Policy
For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.
Company Information
- App Name: Fena
- Owner / Data Controller: Marie Claire ("joinfena")
- Country: Germany
- Support Email: hello@fena-app.com